FAQ

Frequently Asked Questions: 

1. What file formats do you offer?
2. How long will it take to receive the dataset?
3. Do you offer a sample?
4. What is the process for buying datasets?
5. What payment methods do you accept?
6. Will my online payment be processed securely?
7. Is the data in the file recent?
8. Does the file I purchase come with regular updates?
9. Is this a monthly/yearly subscription?
10. How purchase works?

Answers:

What file formats do you offer?

• Datasets are delivered via email in a zip file containing a CSV, XLS and XLSX files.

How long will it take to receive the dataset?

• After you have chosen and paid for your dataset, it will be delivered to you via email. You will receive it within one hour, but usually immediately.

Do you offer a sample?

• Yes. We have a sample dataset file on our homepage. It's available for you to review, and you can also download it via this link:

What is the process for buying datasets?

• To buy a dataset, click on the "BUY" section and choose the dataset you would like to order. There is a form you will need to fill out, which lets you enter all the required delivery information.

What payment methods do you accept?

• We accept Debit/Credit cards, Bitcoin, or PayPal.
• We also offer the option of a bank transfer. In order to use this service, contact our sales representative through the contact form. The representative will give you our bank account details and billing information.

Will my online payment be processed securely? 

• Yes:
• Our payments are processed through bank-approved partners. All payment methods are encrypted to keep all information secure.

Is the data in the file recent? 

• The files are updated frequently and has been updated in the past 6 months.

Does the file I purchase come with regular updates?  

• You are welcome to request an update of your file up to 30 days after you have received the file. After this, you would need to purchase the file again.

Is this a monthly/yearly subscription? 

• This is a once-off purchase per file

How purchase works? 

• Once you purchase the file, you will immediately receive a secure download link to download the files